Articles
FOREIGN EXPERIENCE OF CHANGES MANAGEMENT IN GOVERNMENT SERVICES SPHERE
Received: 15.02.2015 Published: 15.02.2015
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Abstract
Institutional changes in government services sphere are considered in the article though examples from foreign countries. Administrative reform in Great Britain, Canada, New Zealand, USA based on “new government management” concept is analyzed. The conditions of success of changes management technologies and ways in the process of services’ offering are determined.
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Для цитирования:
Игнатова Т.В., Аширова М.Н. Зарубежный опыт управления институциональными изменениями в сфере государственных услуг // Государственное и муниципальное управление. Учёные записки. 2015. Т. 1, № 2. С. 20–27.
For citation:
Игнатова Т.В., Аширова М.Н. FOREIGN EXPERIENCE OF CHANGES MANAGEMENT IN GOVERNMENT SERVICES SPHERE // State and Municipal Management. Scholar Notes. 2015. Vol. 1, no. 2. P. 20–27.
How to Cite
Игнатова Т.В., Аширова М.Н. FOREIGN EXPERIENCE OF CHANGES MANAGEMENT IN GOVERNMENT SERVICES SPHERE // State and Municipal Management. Scholar Notes. 2015. Vol. 1, no. 2. P. 20–27.