КАПОГУЗОВ, Евгений Алексеевич; ТОРОЩИНА, Муза Евгеньевна. INSTITUTIONAL CHANGES IN THE SYSTEM OF EVALUATION THE QUALITY OF PUBLIC SERVICES. State and Municipal Management. Scholar Notes, [S. l.], v. 1, n. 1, p. 62–69, 2016. Disponível em: https://gmu.owebs.ru/article/view/25555. Acesso em: 8 nov. 2026.