Articles
SYNERGETIC APPROACH IN THE PROVISION OF SERVICES-GOVERNMENTAL SERVICES TRANSPORTATION
Received: 15.01.2020 Published: 15.01.2020
DOI: 10.22394/2079-1690-2020-1-1-76-79
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Abstract
A new approach to the development of transport services in Russia, based on a comprehensive service provision, is presented. The features of the services rendered in the largest transport companies in Russia are reflected. The conditions, main problems of service implementation and key tasks are analyzed. The scheme of organization of customer-oriented service in transport is proposed. The centralized network structure of a promising service is presented, and the economic and market aspects of implementing the developed approach are highlighted.
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Для цитирования:
Зарян А.З., Павлова Е.И. Синергетический подход при оказании сервисных услуг на транспорте // Государственное и муниципальное управление. Учёные записки. 2020. Т. 1, № 1. С. 76–79. https://doi.org/10.22394/2079-1690-2020-1-1-76-79
For citation:
Зарян А.З., Павлова Е.И. SYNERGETIC APPROACH IN THE PROVISION OF SERVICES-GOVERNMENTAL SERVICES TRANSPORTATION // State and Municipal Management. Scholar Notes. 2020. Vol. 1, no. 1. P. 76–79. https://doi.org/10.22394/2079-1690-2020-1-1-76-79
How to Cite
Зарян А.З., Павлова Е.И. SYNERGETIC APPROACH IN THE PROVISION OF SERVICES-GOVERNMENTAL SERVICES TRANSPORTATION // State and Municipal Management. Scholar Notes. 2020. Vol. 1, no. 1. P. 76–79. https://doi.org/10.22394/2079-1690-2020-1-1-76-79