METHODS OF ASSESSING THE EFFICIENCY AND REGULATE THE PROVISION OF HOUSING AND COMMUNAL SERVICES

Abstract

Insufficient level of infrastructure development is one of the limiting factors for economic development of the country. Therefore, improvement of infrastructural support is the main model of economic growth. Therefore, aspects of the regulation of the provision of infrastructure services are important for any hierarchical level of management of economic system at the macro, mesoand micro level. The purpose of this article is to present methods of evaluation and performance management evaluation of business processes of the municipal enterprises that provide infrastructure services, through the development of a balanced scorecard. This technique is developed by using methods of system analysis, economic analysis and method of expert estimations. The proposed method allows assessing the effectiveness of the functioning of the municipal enterprises, the results of which you can adjust and develop management decisions at the municipal, regional and macro levels, and can be used as part of a system of indicators necessary for effective decision-making at the municipal level.