Котлярова Елена Александровна

In modern management systems of higher education the demands of various stakeholders have gained increasing, which in turn entails the development and application of new tools to assess not only the effectiveness, but also the quality of management. Application of the theory of stakeholders and competent approach allowed the author to offer a quality index of the student competencies formation, providing a statistical assessment of the stakeholders requirements implementation and aiming at strengthening of the capacity to increase the efciency of the university management system.

The modern labor market puts forward new requirements for the organization of higher education, which in turn adapt their main processes most often within the quality management system by the key indicators of the student’s education effectiveness. The process of student’s research and development activity management refers especially to the main in the process models of the majority of universities and in the case of improving methods for assessing its effectiveness could become a point of not only the organization development but also become a process that ensures the increasing of the competitiveness of any higher education organization.